Refund policy

Live Plants
The buyer has 7 days after receiving the plant to report an issue. 

Please contact us via email: tqplants@gmail.com.

We strive to ensure all plants bought at Mystery Garden Store are of the highest quality. In the rare case where a plant may be less than the highest quality, we will make an assessment of the plant. If damage was not incurred by the shipping company, we will offer replacement or credit upon individual case where warranted.

Plants are perishable, after they leave the nursery their care is beyond our control.

After 14 days, we do not have the ability to guarantee that the water, temperature, light, and the care it receives will ensure that the selected plants will thrive or survive.  It is up to the individual to pay attention to their orchid’s needs and problems as they arise.
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***WE MAKE NO GUARANTEES***

However, we are always happy to offer advice on any problems that you may have with orchid culture.
Orchids have the potential to bring years of beautiful flowers and enjoyment to their owners, but will only come into their full potential if properly cared for.